Engineering functions of Customer Service delivery (R)
Ensure effective implementation of preventive and corrective maintenance programs to maintain the reliability of building systems, including HVAC, electrical, plumbing, and fire protection.
Manage and oversee technical service contracts related to equipment maintenance, energy conservation programs (Enercon), and utility management to ensure compliance with service level agreements.
Conduct regular inspections to identify necessary repairs, upgrades, and consumable requirements while ensuring proper documentation and timely request processing.
Remarkable Customer Experience (RCX) (R)
Promptly address and resolve tenant and client concerns related to building engineering services, ensuring minimal disruptions and quick response times.
Implement service quality standards and energy efficiency initiatives to enhance occupant comfort, safety, and sustainability.
Coordinate with property management and tenants to provide updates on maintenance schedules, system improvements, and energy-saving measures.
Lead, Manage and Make People Accountable (LMA) (R)
Supervise and mentor the engineering team by providing training, setting performance goals, and ensuring accountability for daily tasks.
Assign and monitor engineering tasks while ensuring compliance with safety standards, regulatory requirements, and company policies.
Foster a culture of teamwork and continuous improvement by encouraging innovation and efficiency in maintenance and operational procedures.
Reports (R)
Prepare and submit periodic reports on maintenance activities, utility consumption, and energy-saving initiatives for management review.
Document and analyze equipment performance data to identify trends, predict failures, and recommend system improvements.
Ensure proper record-keeping of all engineering-related documents including service logs, incident reports, and technical evaluations for future reference and compliance audits.
Qualifications
Ideal Profile:
Bachelor's degree in mechanical engineering, Electrical Engineering, Civil Engineering, or other related fields.
At least 3-5 years of experience in building engineering, facilities management, or property management.
Hands-on experience in preventive and corrective maintenance, utilities monitoring, energy conservation (Enercon), and technical contract management.
Familiarity with building automation systems (BAS), HVAC, electrical, plumbing, and fire protection systems.
Building Systems & Maintenance In-depth understanding of HVAC, electrical, plumbing, fire protection, and structural systems.
Technical Contract Management Knowledge of service level agreements (SLAs), contractor performance evaluation, and procurement processes.
Energy Conservation (Enercon) Expertise in energy efficiency initiatives, utilities monitoring, and sustainability programs.
Building Codes & Safety Regulations Familiarity with local building codes, environmental regulations, safety protocols, and compliance requirements.
Preventive & Corrective Maintenance Strong foundation in developing, implementing, and monitoring maintenance programs.
What's on Offer
Work in a company with a solid track record of performance
