Branch Policies and Procedures Unit Head

The Retail Banking Business Segment-Branch Operations Division Policies and Procedures Officer shall be responsible for the development and dissemination of comprehensive d Retail Banking Segment policies and procedures memorandum/manual /guidelines for use of the branches that will:

serve as a single, authoritative and substantive point of reference for all policies, procedures, instructions, information, rules and regulations approved by the approving body/authority,

guide the branches in the conduct of their operations and the employees in carrying out their job effectively,

guide in setting standards of performance for employees, and

serve as the basis for enjoining compliance to policies and procedures and/or in citing audit findings on control procedures and systems

with the following objectives:

for uniformity and consistency in the branch wide application and implementation of approved policies and procedures;

to facilitate the evaluation, improvement and automation of the current processes;

to facilitate the implementation of new products, services and business operations;

to provide the RBB Management with a foundation or principle in making sound decisions; and

to facilitate compliance with the Bangko Sentral ng Pilipinas, the Bankers Association of the Philippines and other regulatory body/authority supervisory requirements and rules and regulations.

The Retail Banking Business Segment Policies and Procedures Head shall be responsible for analyzing procedural workflow and recommending changes in systems and procedures to strengthen internal control and maximize operational efficiency.

the Head shall be responsible for the effective implementation of internal Bank programs in fulfillment of BPMD's organizational role by acting as the Branch Operation Division's 1) Alternate Compliance Coordinator, 2) Alternate Risk Management Coordinator and 3) Alternate BCP (Business Continuity Planning) Coordinator, responsible for the proper dissemination of and participation in the Bank's Compliance Programs and Plans, Risk Management Programs and BCP initiatives, respective, through proper dissemination of program objectives, guidelines and action plans, data gathering, review and consolidation of requirements within BOD, in the absence of the DCMD Head or BQAD Head.

At least 10 years experience in writing branch operations related manuals ( i.e. data gathering, methods analysis, documentation, development and issuance) , preferably with experience in business process re-engineering and presentation to the Board or Senior Management.