This position shall be responsible for handling all cash, cheque, and electronic payment transactions related to non-life insurance policies. This role ensures accurate premium collections, timely issuance of receipts, proper reconciliation of daily transactions, and compliance with company financial policies and regulatory requirements.
Key Responsibilities
- Receive and process premium payments (cash, cheque, online transfers, POS) from customers and agents.
- Issue official receipts and ensure accurate posting of transactions in the insurance system.
- Balance daily cash collections and prepare end-of-day reports.
- Forward collections to authorized accounts in a timely manner.
- Maintain proper documentation for all financial transactions.
- Coordinate with underwriting, claims, and accounts departments on payment-related matters.
- Handle customer inquiries regarding payments, refunds, and billing issues.
- Ensure compliance with company policies, internal controls, and regulatory standards.
- Support branch audits and provide required financial documentation.
- Maintain confidentiality and security of cash and financial records.
