Billing Support Representative

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Early Applicant

Job Description

Responsibilities

Generate accurate and timely client invoices based on service agreements and contracts.
Ensure compliance with billing policies and procedures.
Verify, classify, and record billing data to maintain accurate financial records.
Organize and maintain billing documentation for audit and reference purposes.
Act as a point of contact for client billing inquiries and provide timely and accurate responses.
Collaborate with Account Managers to address client billing-related concerns.
Monitor and facilitate the timely receipt of client payments.
Send bill reminders and follow up on outstanding invoices.
Resolve discrepancies and billing issues in coordination with internal teams.

Requirements And Skills

Proven working experience as a Billing Representative or in a similar role.
Familiarity with billing processes
Data entry skills with a keen eye for accuracy and detail.
Proficiency in using spreadsheets and billing software
Excellent verbal and written communication skills.
Ability to interact professionally with clients and internal stakeholders.
Proactive approach to identifying and resolving billing discrepancies.
Customer service orientation and ability to address client concerns effectively.
Bachelor's degree in Business Administration