Billing & Invoicing Operations
Credit Memo & Adjustments
Payment & Cash Application
ERP & Financial System Transactions
- Use Microsoft Dynamics Navision, SAP Concur, and other ERP tools for:
- Invoice posting
- PO creation
- Pre-payment application
- Customer record updates
- Maintain data accuracy, audit trails, and compliance across all financial entries.
Customer & Account Setup
- Handle Customer Registration for New Customers including account creation, validation, and system entry.
Billing Ticket Management & Email Support
- Manage and resolve billing-related tickets with accuracy and within SLA.
- Provide professional email support to internal teams and external stakeholders.
- Track aging tickets and follow through until closure.
Cross-functional Coordination
- Collaborate with Operations, Finance, and Global Billing Teams to ensure timely billing cycles.
- Communicate issues requiring approval, clarification, or exception handling.
