Billing Specialist (Entry Level)

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Overview of the Position:

The Billing Specialist is responsible for ensuring accurate and timely daily billing, credit processing, and invoice issue resolution. This role guarantees that all completed orders are billed correctly, discrepancies are resolved efficiently with site leadership, and client billing inquiries are handled professionally. This position plays a critical role in safeguarding revenue integrity, maintaining strong client relationships, and supporting overall operational accountability.

Key Responsibilities:

• Generate and process invoices for all completed orders on a daily basis.
• Verify billing accuracy against work orders, rate sheets, contracts, and mileage.
• Ensure all billable services are properly captured and invoiced.
• Maintain strict adherence to daily billing deadlines.
• Identify missing charges, incorrect rates, or incomplete billing documentation.
• Proactively coordinate with site leaders and operations teams to resolve billing discrepancies.
• Track unresolved billing items and ensure timely follow-up.
• Escalate recurring billing issues or process breakdowns to leadership.
• Issue credits and billing adjustments when appropriate.
• Maintain a detailed credit log for trend tracking and accountability.
• Verify supporting documentation prior to approving adjustments.
• Monitor credit volume and report recurring patterns or risk areas.
• Respond to client billing inquiries in a professional and timely manner.
• Provide backup documentation as requested by clients.
• Investigate and resolve billing disputes.
• Maintain positive client relationships while protecting company revenue.
• Maintain accurate billing trackers and internal reporting documents.
• Provide weekly summaries including total invoices processed, open billing questions, credits issued, and aging invoice concerns.

Required Qualifications

• Knowledgeable in Microsoft Excel (formulas, filtering, reconciliation, data organization).
• Experience using QuickBooks (Online or Desktop).
• Strong written English communication skills.
• High level of accuracy and attention to detail.
• Ability to manage high-volume billing and meet daily deadlines.