What You'll Be Responsible For
Billing & Finance Operations
- Process timesheets, expenses, and invoices accurately and within agreed timelines
- Ensure billing complies with accounting principles and invoice schedules
- Handle ad‑hoc billing requirements to meet client needs
- Provide Accounts Receivable (AR) support across APAC markets
- Perform month‑end activities within finance systems and manual records
- Support payroll and billing audits to ensure billed and paid amounts reconcile
Service Delivery & Performance
- Meet and exceed internal and external SLAs and KPIs
- Manage billing cases, emails, and operational queries across APAC accounts
- Prepare and analyse regular and ad‑hoc reports for management and stakeholders
- Continuously review, document, and improve billing and operational procedures
Stakeholder & Customer Focus
- Build effective working relationships with internal teams and partners
- Act with a customer‑first mindset when resolving queries and issues
- Proactively escalate risks, capacity issues, or blockers when required
Systems & Projects
- Work confidently with finance and billing systems used by the business
- Identify system issues and recommend process or system improvements
- Support projects, new client implementations, and system testing activities
What We're Looking For
Qualifications & Experience
- Diploma or Degree in Finance, Accounting, Banking, or a related field
- Minimum 2 years of experience in billing, finance operations, or accounting
- Strong written and spoken English communication skills
- Experience using accounting or billing systems
- Strong Excel and Microsoft Office skills
- High attention to detail and data accuracy
- Ability to manage competing deadlines in a fast‑paced environment
Why Join This Role
- Stable Shared Services setup with regional APAC exposure
- Clear processes, governance, and performance metrics
- Opportunity to deepen billing, AR, and finance operations expertise
- Supportive team culture that values accountability, adaptability, and learning
