Role Summary:
The Billing Analyst (Associate, Reporting) is an integral part of the global billing team, responsible for supporting invoicing and billing processes to ensure accuracy, timeliness, and compliance with financial procedures. This role includes preparing invoices and related documentation, verifying them against Statements of Work (SOW), and serving as a key point of contact between internal and external stakeholders. The Billing Analyst will also generate reports, identify variances, and contribute to process improvements that enhance data accuracy and operational efficiency. Additionally, the role involves managing relationships with Preferred Supplier Lists (PSLs) to address payment-related queries and maintain effective invoicing practices.
Key Responsibilities
- Collaborate with KF account leader to establish monthly billing timelines and communicate them to relevant account stakeholders.
- Liaise with the Executive Search team to identify requisitions where executive-level billing applies
- Facilitate team and leadership communication to ensure timely updates to requisition service types, optimizing monthly billing accuracy
- Prepare and submit accurate and detailed draft billing reports for KF leadership validation
- Produce and share monthly reports highlighting potential fee credits due to retrospective nonstarters, ensuring resolution before billing deadlines
- Maintain consistent communication with internal stakeholders regarding validation timelines to meet agreed deadlines
- Update billing reports post KF leadership validation recommendations, review for accuracy and submit final version to client stakeholders
- Generate and process release orders while ensuring accuracy, alignment with SOW requirements, and adherence to organizational guidelines
- Work closely with the client corporate accounts team and KF finance teams to facilitate timely payments and address any invoicing discrepancies or aged debt, escalating as needed
- Conduct regular and ad-hoc audits of billing data and reporting documents, identifying variances, and proposing corrective actions to ensure accuracy and compliance with service level agreements (SLAs)
- Identify and implement process improvements to enhance data quality and operational efficiency, with a measurable reduction in billing discrepancies expected within the first six months
- Collaborate with the Continuous Improvement Specialist to document and maintain standard operating procedures (SOPs) for billing and invoicing processes, contributing to ongoing improvement initiatives
Skills and Experience
- Demonstrated experience in billing, finance, or similar roles, ideally in a global or complex organizational environment
- Proficiency in Microsoft Excel, including functions such as pivot tables, VLOOKUPs, and data analysis. Some knowledge if financial systems and invoicing platforms is beneficial
- Strong organizational skills and exceptional attention to detail
- Effective communication and interpersonal skills for managing relationships with diverse stakeholders
- Proactive problem-solving abilities and the capacity to handle escalations professionally
