B2B Sales Representative

Role Title: B2B Sales Representative

ECLARO: A quick Summary

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E® Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.

About the role:

We are seeking a motivated, detail-oriented candidate with Outbound Sales experience. The opportunity we have is an entry-level Account Manager position that will focus on managing, renewing, retaining, and providing customer success services (CSS) for existing clients in the B2B division. In this role, you will play a critical part in maintaining and expanding customer relationships while ensuring long-term partnership success.

Key Responsibilities:

• Renewals & Retention: Manage and execute timely renewal processes for existing accounts.
• Customer Success Services (CSS): Partner with clients to understand their needs and deliver experience-enhancing solutions.
• Account Management: Build and maintain strong, long-lasting relationships with medium enterprise clients.
• Sales Strategies: Develop strategic plans to hit sales targets and expand the customer base within existing accounts.
• Cross-Functional Collaboration: Coordinate with sales, product, and customer success teams for seamless service delivery.
• Reporting & Analysis: Track renewal performance metrics, identify trends, and make data-driven decisions.

Qualifications:

• Minimum of 1 year of outbound sales experience in a BPO/Offshore setting.
• Excellent communication and negotiation skills.
• Business-tot Business B2B experience is preferred only.
• Having experience in B2B Post-Sales (Retention, Renewals, Customer Success, Account Management) experience preferred only.
• Willing to work night shifts and amenable to work in Makati.

What We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and development
• Supportive and dynamic team environment
• Continuous training to enhance your skills

If you are passionate about providing top-notch customer service and are eager to grow in the financial services industry, we encourage you to apply!