The Key Account Manager will work with local Sales Director on various sales strategies to win, manage, and retain new key account businesses and increase revenue and profitability.
For those Engineers with background with sales and/or familiar with IT and AV Solutions and Integration, you're the one were looking for.
- Preferably with Pre-Sales Engineer Experience
- Use an existing and new network of industry contacts to generate new business pipeline
- Build and implement strategy-to-action account plan to satisfy customers needs and create demand for new offers
- Identify and manage pipeline for potential local or global accounts to meet the targeted growth
- Maximize opportunities by participating in the customer planning process, leading virtual account teams in building strategies that deliver balanced growth and customer satisfaction
- Deliver customer satisfaction through timely resolution of customer quality issues and by delivering an exceptional experience
- Manage all activities with the customer and engaging other departments as required
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Lead project management activity
- Ensure necessary actions are undertaken by the account and project team
- Achieve sales targets
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Skills
- Ability to work effectively within a fast paced, changing environment that is going through high growth.
- A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions.
- Strong results orientation with a proven track record of flawless execution and strong attention to detail.
- Demonstrates flexibility, resilience, and creativity when solving complex issues.
- Believes in self and is passionate about learning and growing.
- Ability to multi-task and handle multiple prospective clients and issues simultaneously.
- Demonstrates strong customer service orientation. Creates and sustains ongoing forums that encourage two-way communication opportunities.
- Ability to work both independently and within a team environment.
- Ability to travel 40-60% and work flexible hours when needed.
If you think you or maybe you have someone in mind, having the right attitude and skills, hit me up with your resume. Come join our growing team!
- Preferably with Pre-Sales Engineer Experience
- Proficiency in Microsoft Office (PowerPoint, Excel, Outlook).
- Minimum 3-5 years sales and account management experience with proven sales track records and quota achievements. (a background in AV/IT industry is preferred)
- Able to work independently, self-motivated and willing to take challenges
- Diligent, presentable, independent and able to work under pressure
- Excellent communication skills
