Role Overview
We are looking for an Associate Program Manager to support the successful planning, coordination, and delivery of large-scale programs within a dynamic, technology-driven environment. This role combines both strategic and operational responsibilities, working closely with cross-functional teams to ensure program objectives are achieved on time, within scope, and aligned with business goals.
The position is designed as a developmental role, providing exposure to program governance, stakeholder management, and end-to-end delivery oversight across multiple projects.
Key Responsibilities
Program Coordination & Delivery Support
- Assist in defining and communicating program goals, governance structures, and responsibilities across internal and client teams
- Support the planning and execution of program activities to ensure alignment with overall strategic objectives
- Help coordinate multiple projects within a program, ensuring timelines, quality standards, and deliverables are met
Stakeholder Management & Client Engagement
- Build and maintain strong relationships with stakeholders and client teams
- Develop an understanding of business objectives to support long-term engagement and satisfaction
- Assist in managing communication across teams to ensure alignment and transparency
Planning, Governance & Reporting
- Support the development and maintenance of program documentation, including processes, budgets, and reporting tools
- Assist in establishing governance frameworks and program controls throughout the lifecycle
- Contribute to regular reporting on program performance, health metrics, and key updates
Risk, Issue & Change Management
- Identify potential risks and issues and support the development of mitigation strategies
- Assist in managing changes to scope, timelines, and priorities as program needs evolve
- Help resolve blockers and support conflict management across teams
Operational & Process Improvement
- Contribute to process optimization and operational efficiency initiatives
- Support automation and continuous improvement efforts within program delivery
- Provide guidance and support to project teams to improve execution and outcomes
Project-Level Support
- Provide hands-on support to individual projects when required
- Assist project managers and cross-functional teams in delivering program objectives
Required Qualifications
- Bachelor's degree or equivalent practical experience
- Experience in project or program management within a technology-driven environment
- Strong organizational and workload management skills, with the ability to handle multiple priorities
- Proven ability to work in fast-paced and evolving environments
- Experience collaborating with cross-functional teams and stakeholders
Preferred Experience
- Exposure to technology, cybersecurity, or consulting environments
- Experience supporting large-scale or complex programs
- Familiarity with structured and unstructured project management approaches
- Experience in client-facing roles or stakeholder engagement
Skills & Competencies
- Strong problem-solving and analytical skills
- Ability to manage priorities, timelines, and dependencies effectively
- Excellent communication, presentation, and interpersonal skills
- Ability to work collaboratively in a team-oriented environment
- Adaptability and flexibility in handling ambiguity and change
- Proactive mindset with a focus on continuous improvement
Tools & Knowledge
- Proficiency in standard productivity tools (e.g., spreadsheets, presentations, documentation tools)
- Familiarity with project tracking and task management tools is an advantage
Certifications (Optional)
- Project or program management certifications (e.g., PMP or equivalent) are a plus
Additional Notes
- This role requires a balance of strategic thinking and hands-on execution
- Candidates should be comfortable working in collaborative, fast-paced environments with evolving priorities
