Assistant Manager Learning & Development

Industry: Food & Restaurant Operations

Employment Type: Full-Time

We're looking for a passionate Learning & Development professional who can help build the skills, capabilities, and leadership potential of our restaurant teams.

As Assistant Manager – Learning & Development, you will work closely with Operations and HR teams to design and deliver practical learning programs that support service excellence, operational performance, employee development, and business growth.

What You'll Do

• Develop and implement L&D programs aligned with business and Operations needs

• Lead training programs for frontline employees, Team Leaders, Supervisors, and Restaurant Managers

• Manage new-hire onboarding and training programs

• Conduct Training Needs Analysis and identify capability gaps

• Design and facilitate leadership and people-management programs

• Develop training materials, facilitator guides, and learning resources

• Support Train-the-Trainer and internal trainer development programs

• Monitor training completion, effectiveness, and learning outcomes

• Partner with Operations to ensure learning is translated into workplace performance

• Lead and support learning projects, talent development, and succession initiatives

• Coach and guide L&D team members and trainers

What We're Looking For

• Bachelor's degree in HR, Psychology, Education, Business, Hospitality, or a related field

• 4–6 years of experience in Learning & Development, Training, or Organizational Development

• Supervisory or team-lead experience is preferred

• Experience in food service, restaurant, retail, hospitality, or other high-volume operations is an advantage

• Strong background in training design, facilitation, and Training Needs Analysis

• Excellent presentation, communication, and stakeholder management skills

• Strong project management and organizational skills

• Comfortable working with frontline teams and visiting multiple locations

Why Join Us

Be part of a team where learning directly impacts the guest experience and business performance. Help develop the next generation of restaurant leaders while creating meaningful learning experiences for our people.