As an Assistant Manager in Change management support the Changer Manager and team, additionally be the one in ensuring projects are delivered efficiently and effectively in end-to-end Change management cycle.
- Participate in client service delivery teams in the active execution of engagements, focusing on the people, technology, behavioral and cultural side of change for large-scale transformations inclusive of org changes, process and technology
- Identify and analyze change impact, assess organizational readiness and support a change management strategy that mitigates risk and maximizes employee engagement
- Create actionable deliverables that support understanding across the organization and stakeholders; managing resistance to change and help ensure user readiness
- Design and deliver solutions that supports organizational change; incorporating the use of behavioral change methods and frameworks and can concisely communicate ideas through PowerPoint and other forms while adjusting style and level of details depending on audience
- Partner with business leaders, stakeholders and project teams to meet business objectives and help ensure deliverables are completed in a timely manner including articulation of complex issues, structuring clear and concise recommendations to a C-level audience
- Foster a culture of continuous improvement, encouraging teams to innovate and optimize processes for better efficiency and effectiveness.
- Translate transformation objectives into clear case for change, change vision, and adoption goals for impacted stakeholder groups.
- Align change activities with program milestones, governance forums, and delivery cadence in coordination with PMO and Agile teams.
Work experience
- Minimum 7 + years of recent relevant work experience related to Change Management, Organizational Development or Human Resource Consulting; experience within a major consulting firm preferred
- Strong understanding of change management principles, methodologies and leading practices with previous experience with large scale organizational change efforts and has leveraged PowerPoint, Excel, MS Project and other Microsoft tools to develop work plans, articulate complex issues, analyze data and structure information
- Excellent communication skills and the ability to build and effectively manage relationships with stakeholders, senior management and staff working independently or as part of a team
- Demonstrated ability and a proven track record of success in delivering client services in a collaborative and fast-paced environment.
Mandatory technical & functional skills
- The candidate should have hands-on experience with the following work activities in the role of an Enterprise or Organization Change Manager.
- Strong analytical skills with the ability to develop detailed project plans and monitor key performance indicators.
- Expertise in managing project changes, scope adjustments, and should be a leader in owning things and lead the program
Preferred technical & functional skills
- The candidate should have hands-on experience with the following - Enterprise Change Management / Organization Change Management / Behavioral Change Management
