Job Summary
The Assistant Building Manager is responsible for overseeing the daily operations, maintenance, administration, and resident services of a high-end residential property. This role ensures optimal building performance, strict compliance with regulations, high resident satisfaction, and effective coordination with contractors and service providers.
Key Responsibilities
Operational Management
- Assist in managing the day-to-day operations and upkeep of the building facilities and common areas.
- Ensure compliance with building policies, house rules, and established procedures (including moves in/out, access control, and house rule enforcement).
- Monitor and track delinquencies, lease compliance, and billing follow-ups (e.g., rent, fees).
- Coordinate investigations and appropriate responses to unusual incidents or security issues.
Financial & Administrative
- Prepare and monitor the Operating Expense Budget, Capital Expenditure Budget, and Annual Management Plan.
- Submit Monthly Operations and Financial Reports to management.
- Conduct biddings, evaluate contractor/supplier proposals, and recommend appointments or renewals.
- Assist in preparing for and conducting committee, board, or general membership meetings as needed.
Resident & Stakeholder Relations
- Attend to resident inquiries, concerns, or complaints in a professional and timely manner.
- Implement professional management programs such as security, safety, and emergency response orientation for residents and staff.
- Assist in the handover of units and final inspection/acceptance of common areas.
Compliance & Safety
- Ensure the property complies with all government mandates and permits (building codes, fire safety, environmental requirements).
- Perform assigned tasks as part of the crisis and emergency management plan.
Other Duties
- Perform additional duties as assigned by management.
Qualifications
- Bachelor's degree in Engineering, licensed
- At least 10 years of relevant experience in property/facility management or a similar role.
- Knowledge of building operations, maintenance, budgeting, and reporting practices.
- Strong communication, leadership, and customer service skills.
- Good command of English and Filipino (spoken and written) for reporting and stakeholder engagement.
- Ability to coordinate contractors, staff, and service providers effectively.
- Problem-solving, organization, and multitasking capabilities.
- Willing to be assigned in Angeles City, Pampanga
