The Asset Support Engineer's role is to assist the Senior Asset Engineer in real-time performance monitoring and initial fault finding of Hybrid Energy Systems AGl is operating across it's C&I portfolio. The role ensures energy production, asset reliability, and energy security by identifying underperformance and emerging faults via SCADA, analytics, and asset monitoring systems. The position assists with the co-ordination of safe triage, escalation, and communication with technicians, engineers, and external stakeholders.
The Asset Support Engineer had the following key responsibilities:
- Out of hours monitoring of hybrid energy systems (solar PV, BESS systems, HV distribution).
- Fault or Event detection, validation, prioritization, and classification using SCADA and monitoring tools.
- Escalation of critical faults and issues to Senior Asset Engineer and coordinating with site teams and O&M personnel to attend site.
Key accountabilities of this role:
Operational Management
- Monitor and maintain an overview of system performance outside of normal working hours 4pm 10pm AEST weekdays, 7.30am 4pm on weekends ensuring systems meet customer requirements.
- Initial fault containment and hypothesis development and application of standard fault responses during degraded operational asset performance.
- Execution of first-line remote resets, configuration checks
- Initiation of critical site attendance for fault investigation and rectification.
- Assessment of production loss, impact on customer operations and, and escalating as required.
Maintenance Management
- Creation and management of work orders within Procore and NetSuite platforms.
- Coordination with site teams and maintenance technicians.
- Incident timelines, operator logs, and ongoing documentation.
Qualifications, key skills and experience required
- Well-developed, detail orientated organization skills
- Ability to coordinate and work with integral project team
- Good interpersonal and written / verbal communication skills
Advantageous:
- Bachelor's degree in Electrical, Mechatronics, Renewable Energy Engineering, or equivalent experience.
- Experience in utility-scale solar PV, or renewable asset monitoring.
- Ability to interpret SCADA trends, event logs, one-line diagrams, and fault signatures.
- Knowledge of SEL protection infrastructure.
- Experience with CMMS platforms including Procore and NetSuite.
Budget accountability & decision-making authority
The role will support the business in meeting its EBIT targets through efficient design practices that reduce site reworks, provide a detailed level of specification for installation materials and scope.
