Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.
Role Summary
The Asset Lifecycle Specialist supports the leasing process, with a focus on end-of-lease activities such as renewals, returns, buyouts, and equipment transfers. The role helps ensure accurate data, proper documentation, and smooth coordination across teams including Account Management, Client Experience, Portfolio, Billing, and Sales. This position suits someone detail-oriented and analytical who can manage multiple tasks while maintaining accurate records and supporting operational workflows.
LOCATION: Must be residing in the Philippines Remote.
ENVIRONMENT: Philippines and International Teams.
LANGUAGE: Advanced English (B2+ - C1)
WORK SCHEDULE: 9:00 AM 6:00 PM Pacific Daylight Time (12:00 AM 9:00 AM Philippine Standard Time), follows Philippine holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
Essential Functions
- Support portfolio management by assisting with lease renewals, reviewing contract details, and helping resolve data discrepancies related to assets and lease terms.
- Assist with end-of-lease processes, including preparing termination acknowledgements and return authorization documents for clients.
- Coordinate equipment returns by tracking progress, ensuring accurate documentation, and updating billing teams once assets are returned.
- Maintain accurate and organized records in the CRM system, including accounts, contacts, asset details, and return information.
- Identify and correct missing or duplicate data to keep records clean and reliable.
- Help create and maintain operational reports and dashboards using tools such as Excel, Power BI, and CRM systems.
- Provide administrative and operational support to the Portfolio Management and Remarketing teams as needed.
Qualifications
- A bachelor's degree in a related field is preferred
- 35 years of experience in operations, finance, or shared services, with strong organizational, analytical, and problem-solving skills.
- Comfortable working with CRM systems and able to quickly learn new tools and processes in a fast-paced environment.
- Experience with leasing operations, end-of-lease workflows, or reporting tools like Power BI is a plus but can be learned on the job.
- Detail-oriented, proactive, and collaborative, with a mindset focused on accuracy and continuous improvement.
