About The Unit
The Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction.
About The Job
The Area Manager shall manage hub operations within assigned areas by meeting the desired hub health and promptly resolving operational gaps or problems and ensure that all hubs under his/her care are aligned and compliant with company protocols, strategies and directives.
Main Duties
- Monitor the day to day operations.
- Conduct random audits across all stations under his care, to determine and address operational gap, if there is any.
- Ensure that all employee is compliant with finance-related protocols such as, but not limited to, the use of company resources and management of funds assigned to the station expenses shall be thoroughly checked and endorsed for approval/disapporval on a regular basis to ensure good cash flow and to prevent or catch fraud.
- Pay regular visits to stations to ensure visibility and leadership presence among employees
- Provide expertise in station operations and be the resource person on matters related to station management, operating capacity and compliance
- Ensure timely escalation of station issues, when necessary, in order for senior management to act without due delay on the provision of solutions
Qualifications
- Experience in logistics or e-commerce industries is preferred
- Minimum of 3 years of relevant work experience in the supervisor role
- Experience in using any Enterprise Resource Planning (ERP) softwares such as warehouse management systems, or equivalent is an advantage
- Cash Management
- Resource Management
- Geographical knowledge or familiarity of the assigned region
- Can build rapport with riders, station heads, and mid-level Managers
- Willing to travel
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
