Discover your 100% YOU with MicroSourcing!
Position:
AR Support
Work setup: Work from home
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Job Overview
- You will be part of the AR D2C Team, focusing on account cleanups / reconciliation
such as Settlements, Matching, Refunds, Credit Memos and raising a flag where unusual
data is noticed
- You will be responsible for the timely and accurate Processing/Posting of invoices/
credit notes/ payments and customer refunds.
- You will be responsible for complete and accurate Accounts Reconciliations
- You will ensure that Jira tickets are worked on a daily basis to meet internal service
level agreements
- You will raise and resolve issues on a timely manner
- You will perform other related duties as assigned by the AR Leads and Managers
TEAM SPECIFIC SCOPING
Note: Not all listed responsibilities will be done in one day. The hire will be assigned a team
to support depending on needs.
For Example
- Oct Nov: High on Billing and Payments Minimal Refunds and RA
- November to February High on Refunds No Billing and Payments nor RA Tasks
- March September Equal Tasks or depending on the needs
Revenue Accounting
- You are responsible for the accuracy of AR Ledger and collections
- You will highlight D2C Billing problems and Aged Debtors to your leads in a timely
manner
- Will performs other related duties as assigned by the Team
Billing & Payments
- Responsible for reviewing and allocating payments received - via bank transfer and
other payment methods.
- Responsible for updating the order status to Booked for the order flow to proceed
monitor for all payment methods which are stuck on Pending status after payment has
been received (tentative to be removed)
- Ensure that all shipped orders are captured (to trigger an invoice) in PSP (i.e Klarna,
Payolution)
- Cancel the orders which no payments were received
- Monitoring pending payments and order statuses
- Download and validate payment files from PSP/Marketplace
- Prepare working file for settlement files posting in Dynamics (ERP)
- Familiar with PSPs and E-commerce transactions
Refunds
- You will put a keen eye for the computational details with a high level of accuracy in
processing refunds and discounts to end customers
- Will perform other related duties as assigned by the Billing and Refunds Manager
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
