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Aprio

Aprio PH - Client Onboarding Manager (Accounting)

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  • Posted 11 days ago
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Job Description

Join Aprio's Outsourcing team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for an Accounting Onboarding Manager to join their dynamic team.

Position Responsibilities

  • Systems & Technology Implementation
  • Review client financial data, historical transactions, and accounting setups for accuracy and completeness.
  • Oversee system implementations, software configurations, and integration setups (e.g., QuickBooks Online, Xero, NetSuite, Bill.com ).
  • Set up new QBO or Xero accounts for clients without existing systems.
  • Migrate systems, including conversions from QuickBooks Desktop to QBO.
  • Configure and customize bill and invoicing system based on client-specific requirements.
  • Accounting Setup & Cleanup
  • Oversee the comparison of tax returns to book balances, ensuring necessary adjustments are made for accurate accounting starting points.
  • Direct and review historical accounting catch-up work, including:
  • Bank coding and accounts payable cleanup.
  • Entry and reconciliation of historical payroll journal entries.
  • Set up of investment assets and clearing accounts.
  • Cleanup of e-commerce sales records and reconciliations.
  • Supervise and validate reconciliations of key accounts, including bank, liabilities, prepaid expenses, accrued revenue, and accrued liabilities.
  • Review and approve month-end schedules, including depreciation, amortization, and accrual/deferral schedules.
  • Ensure development and accuracy of open items lists and month-close spreadsheets to support ongoing accounting operations.
  • Client and Team Support & Communication
  • Lead and manage the client onboarding process from sales handoff to steady-state operations.
  • Work closely with accounting teams with clients across industries (SaaS, Professional Services, E-commerce)
  • Communicate with project managers and/or clients via email to request information or clarify processes.
  • Create process documentation and transition materials for the Accounting Team.
  • Leadership & Team Collaboration
  • Lead the PH Team in planning, strategizing, and assigning client work.
  • Supervise, mentor, and support onboarding team members to ensure high-quality and timely deliverables, and high employee morale.
  • Collaborate with US Manager on project progress and team updates.
  • Assign and monitor onboarding projects, ensuring deadlines and service level agreements are met.
  • Act as the main point of contact for escalated onboarding issues and client concerns.
  • Monitor onboarding KPIs, analyze performance trends, and recommend process improvements.
  • Develop and update onboarding checklists, SOPs, and training materials.

Qualifications

  • Amenable to work from 3:00 PM - 12 Midnight PHT.
  • Work Setup: Hybrid Initial 3 months onsite, followed by a hybrid schedule of 2 days onsite and 3 days work-from-home per week. Work location is either at our Clark or Makati site.
  • Bachelor's degree in Accounting, Business, Computer Science, or related field.
  • 5+ years using or implementing QBO and Xero (NetSuite preferred).
  • Strong knowledge of accounting principles and best practices.
  • Proven experience overseeing accounting software implementations across multiple clients.
  • Skilled in analyzing financial statements and resolving discrepancies.
  • Experienced in reconciling tax returns, payroll, investments, e-commerce revenue, and trial balances.
  • Proficient in designing revenue/expense workflows, chart of accounts, and supervising accounting cleanups, reconciliations, and migrations.
  • Strong organizational, communication, and time management skills.
  • Demonstrated leadership in mentoring and developing teams.
  • Strategic problem-solver with ability to manage multiple client relationships and deliver high-quality results.

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About Company

Job ID: 134805577