Job Description
Application Testing Support Engineer
Qualifications
Must Have
Background in testing enterprise software applications
Experience in writing manual test cases
Basic programming skills and/or experience in object-oriented programming
Triage issues reported to Help Desk in a timely manner.
Ability to research, diagnose, troubleshoot, and identify potential solutions for reported issues.
Adept at interacting directly with business to debug and gather additional information.
Work with Business Continuity team to provide required evidence of issue and steps to reproduce.
Proper documentation of known issues and maintaining good knowledge base
Generate reports for reported issues.
Strong verbal and written communication skills
Nice to Have
Knowledge about insurance industry
