GECO Asia is hiring
GECO Asia is a growing technology consulting and talent solutions company known for connecting exceptional people with transformative projects across Asia. We partner with global enterprises to drive innovation, optimize operations, and build future‑ready teams. With a strong culture of collaboration, curiosity, and continuous learning, we empower professionals to grow their careers while making meaningful impact.
Role: Application Support Specialist
Responsibilities
- Ensure smooth business application service operations by resolving issues in a timely manner.
- Facilitate smooth transition of application features from development to production environments.
- Actively develop continuous improvement initiatives and optimization of business application service operations.
- Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end-users.
- Effectively communicate to stakeholders as part of incident/problem management.
- Manage escalations related to operational topics.
Qualifications
- At least 4 years of experience in Application Support
- Proficient in working on relational databases (preferably Microsoft SQL Server)
- Experience in cloud services, preferably AWS
- Experience in CI/CD Pipelines and Tools (GitLab, Jenkins, Etc.)
- Knowledge in programming languages, Java and Python is a plus
- Experience with incident and problem management
- Experience in using ServiceNow, Jira, Confluence, or other similar tools
- Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc.
- Strong in agile delivery, with release management experience and engineering exposure
- Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail.
