Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, a typical day involves investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to ensure smooth and continuous operation of software applications. The position demands attentiveness to detail and a commitment to maintaining system reliability and performance in a dynamic environment. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to prioritize and address critical system issues promptly. - Facilitate knowledge sharing and mentoring within the team to enhance overall expertise. - Monitor system health and proactively recommend improvements to prevent future disruptions. Professional & Technical Skills: - Required Skill: Expert proficiency in Boomi Atomsphere Integration. - Strong understanding of integration patterns and middleware technologies. - Experience in designing, deploying, and troubleshooting integration processes. - Familiarity with cloud-based integration platforms and API management. - Ability to analyze complex system logs and diagnose root causes effectively. - Excellent problem-solving skills with a focus on delivering timely resolutions. Additional Information: - The candidate should have minimum 3 years of experience in Boomi Atomsphere Integration. - This position is based at our Manila office. Minimum 3 year(s) of experience is required
