Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot problems, analyzing system performance, and implementing solutions to enhance system reliability and efficiency. You will also be responsible for maintaining documentation and ensuring that all systems operate smoothly to support business operations effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze system performance and identify areas for improvement. - Collaborate with cross-functional teams to resolve complex issues. - Maintain comprehensive documentation of system configurations and changes. - Provide training and support to team members and end-users. - Stay updated with the latest industry trends and technologies to enhance service delivery. Professional & Technical Skills: - Required Skill: Expert proficiency in IBM DB2 Database Administration. - Strong understanding of database management principles and practices. - Experience in performance tuning and optimization of database systems. - Proficient in backup and recovery strategies for database environments. - Familiarity with SQL and database scripting for data manipulation. Additional Information: - The candidate should have minimum 2 years of experience in IBM DB2 Database Administration. - This position is based at our Manila office. Minimum 2 year(s) of experience is required
