Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot problems, analyzing system performance, and implementing solutions to enhance system reliability and efficiency. You will also have the opportunity to contribute to discussions aimed at improving processes and ensuring the smooth operation of applications. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze system performance and identify areas for improvement. - Collaborate with cross-functional teams to resolve application issues. - Document troubleshooting processes and solutions for future reference. - Provide training and support to team members on best practices. - Stay updated with the latest industry trends and technologies to enhance service delivery. Professional & Technical Skills: - Required Skill: Expert proficiency in Database Administration. - Strong understanding of database management systems and their architecture. - Experience in performance tuning and optimization of databases. - Familiarity with backup and recovery strategies for data protection. - Knowledge of SQL and scripting languages for database manipulation. Additional Information: - The candidate should have minimum 2 years of experience in Database Administration. - This position is based at our Manila office. Minimum 2 year(s) of experience is required
