Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot problems, providing solutions, and ensuring the smooth operation of Oracle Cloud applications. You will also have the opportunity to contribute to discussions aimed at improving system performance and user experience, making your role vital to the success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze system performance and identify areas for improvement. - Document issues and resolutions to enhance knowledge sharing within the team. - Assist in the development and implementation of best practices for application support. - Collaborate with cross-functional teams to ensure seamless integration of applications. - Provide training and support to end-users to enhance their understanding of the systems. Professional & Technical Skills: - Required Skill: Expert proficiency in Oracle Cloud Application Development. - Strong understanding of application support methodologies and best practices. - Experience with troubleshooting and resolving application issues in a timely manner. - Familiarity with database management and SQL for effective data handling. - Knowledge of software development life cycle and agile methodologies. Additional Information: - The candidate should have minimum 2 years of experience in Oracle Cloud Application Development. - This position is based at our Manila office. Minimum 2 year(s) of experience is required
