Anti-Money Laundering Specialist

POSITION TITLE: Anti-Money Laundering Specialist

WORK SETUP: Return to Office

RESPONSIBILITIES:

Lead, coach, and develop AML and fraud analysts to meet productivity, quality, and SLA targets.

Conduct regular one-on-ones, performance reviews, and feedback to drive continuous improvement.

Identify training needs and partner with QC and Training SMEs to close skill gaps.

Manage daily investigation workflows, including case allocation, prioritization, and review.

Monitor team performance metrics and implement corrective actions as required.

Ensure investigation narratives, dispositions, and SAR/STR recommendations meet regulatory standards.

Maintain audit trails, escalation logs, and case documentation in line with policy.

Partner with QC/QA teams to maintain acceptable error rates and investigation quality.

Act as first point of escalation for operational issues, high-risk cases, and emerging risks.

Escalate trends, control gaps, and material risks to Operations Manager or MLRO contacts.

Support internal audits and maintain audit readiness.

Collaborate with cross-functional teams to improve workflows, consistency, and efficiency.

Participate in calibration and governance forums across delivery locations.

Contribute to process improvements, including automation and analytics initiatives.

OTHERS:

Project Shift Schedule: Morning shift

Project Rest Day: Weekend

Project/Team Location: Taguig, Uptown Bonifacio Tower 3

Job Qualifications

SKILLS AND QUALIFICATIONS:

AML profile

With at least 5 to 7 years of relevant experience

With at least 1 year supervisory experience