Our Operations team is looking for a meticulous and proactive Amazon Seller Specialist to join our growing eCommerce division. In this role, you will serve as the first line of defense for our marketplace accounts, ensuring that risks are identified, documented, and escalated before they impact business continuity.
As this is a high-impact, execution-focused role, you will be responsible for the daily monitoring of major platforms including Amazon and Walmart to protect the integrity of our digital storefronts.
Compensation and Benefits
- Monthly Salary: 45,000 PHP
- Employment Type: Full-time, Probationary
- Work Arrangement: Onsite (Antipolo and Ortigas)
- Shift: Night Shift
- Holiday Schedule: Philippine Holidays
Key Responsibilities
Your primary objective is to monitor and protect the health of multiple eCommerce marketplace accounts through structured daily audits.
- Marketplace Monitoring: Perform daily health checks across Amazon Seller Central, Amazon Vendor Central, Walmart Seller Center, Target Plus, and TikTok Shop.
- Risk Identification: Monitor for account warnings, suspensions, deactivations, and listing-level risks regarding policy or compliance.
- Documentation: Create detailed, actionable tickets in ClickUp for all identified issues, ensuring all relevant screenshots and documentation are attached.
- Internal Escalation: Immediately flag urgent or high-risk issues through internal channels to ensure rapid resolution by the specialized teams.
- Collaboration: Communicate findings clearly to Brand and Operations teams via ClickUp and Slack to maintain high reporting reliability.
Qualifications and Skills
Required:
- Platform Expertise: Proven experience navigating Amazon Seller Central, Amazon Vendor Central, and Walmart Seller Center.
- Technical Proficiency: Experience using task management tools such as ClickUp, Airtable, or Jira.
- Attention to Detail: Ability to follow highly defined processes and identify subtle account health triggers.
- Communication: Strong written English skills for clear, professional internal reporting.
Preferred:
- Experience with Target Plus or TikTok Shop.
- Background in supporting US-based eCommerce brands or agencies.
- Familiarity with marketplace policy enforcement and account health workflows.
