About The Job
The AI Product Manager VoiceBOTs plays an organization-wide leadership role in the strategic development, deployment, and ownership of conversational AI solutions, specifically voicebots, across Home Credit Philippines.
What You Will Enjoy
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
What You Will Do
Product Strategy & Roadmap
- Define and own the product vision and roadmap for voicebot solutions using Google Dialogflow.
VoiceBOT Ownership & Delivery
- Lead end-to-end delivery of voicebot products, from ideation to deployment and optimization.
Technical Oversight
- Provide hands-on guidance on Dialogflow CX/NLU configurations, intents, entities, and fulfillment logic.
Stakeholder Engagement
- Work closely with operations, collections, CRM, and customer experience teams to gather requirements and feedback.
Team Leadership & Collaboration
- Manage a cross-functional team of AI specialists, data scientists, and QA engineers.
What You Should Have
- Has more than 2 years of work experience related to AI field
- Basic knowledge of machine learning, deep learning, and NLP methodologies.
- Solid understanding of AI/ML concepts, including data processing, model development, and deployment (MLOps).
- Familiarity with cloud platforms (Azure, AWS,or GCP) and data architectures. Preferred: Fundamental-level Microsoft Azure certifications such as Azure Fundamentals (AZ-900), Azure AI Fundamentals (AI-900), or Azure Data Fundamentals (DP-900).
- Demonstrated ability to define project scope, objectives, and success metrics.
Exciting enough Home Credit Philippines is waiting for YOU! Click Apply Now and you will be redirected to our company's career website page.
#NoSmallRoles
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Home Credit celebrates all facets of diversity in driving us to business success. Being people-centric, we find beauty in being represented by different talents. We thrive in building an inclusive community that provides equal employment opportunities to people with diverse backgrounds and orientations. We are cultivating a workplace that understands the value of a diverse roster of talents and is passionate allies.
