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Reed Elsevier Shared Services Philippines Inc

Aha! Administrator

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  • Posted 2 months ago

Job Description

Key Responsibilities

  • Configure Aha! workspaces, products, initiatives, and release structures.
  • Customize workflows, scoring models, templates, and automation rules.
  • Manage user roles, permissions, and access controls.
  • Integrate Aha! with Azure DevOps, Jira, and other tools.
  • Set up SSO, authentication, and security settings.
  • Enforce governance standards and naming conventions.
  • Audit data for accuracy and cleanliness.
  • Provide user support, training, and onboarding.
  • Promote platform adoption and track usage metrics.
  • Roll out new features and enhancements.
  • Build dashboards and reports for leadership insights.
  • Coordinate change management and data migrations.

About Company

Reed Elsevier is a world leading provider of professional information solutions. A company that delivers improved outcomes to professional customers across industries, helping them make better decisions, get better results and be more productive. We achieve this by leveraging deep customer understanding to combine high quality content and data with analytics and technology in global platforms. Our solutions often account for about 1 percent of our customers' total cost base but can have a significant, positive impact on the remaining 99 percent. For more information you can vist our website: http://www.reedelsevier.com.ph

Job ID: 134511973