Administrative Operations Coordinator

Administrative Operations Coordinator (Remote Philippines)

Full-Time | $800 USD Monthly | Work With a UK Team | 10am - 6pm UK BST

About UniUpp

UniUpp is a rapidly scaling UK-based student recruitment organisation. We help domestic UK students access university degrees, regardless of their previous qualifications or employment background.

We work extensively with underserved communities across the UK, providing academic and work-based pathways into higher education.

As our operations grow, we are hiring a highly organised and dependable Administrative Operations Coordinator from the Philippines to support our admissions and funding processes. This is a long-term, stable remote role requiring excellent communication skills, strong administrative experience, and confidence in handling daily inbound and outbound calls.

Position Overview

The Administrative Operations Coordinator ensures the smooth, accurate, and timely flow of student applications, documentation, and communication between students, funding departments, and partner universities. This role strictly requires a neutral or light British-sounding accent, exceptional attention to detail, and the ability to follow structured UK processes consistently.

Key Responsibilities

• Support the full admissions and funding process from enquiry through to enrolment
• Handle daily inbound and outbound calls for document collection, bookings, and student follow-ups
• Manage and update student records, documentation, and data within internal systems
• Coordinate with students and internal staff to ensure timely submission of requirements
• Maintain administrative accuracy and follow established operational workflows
• Provide consistent and professional communication across phone, email, and WhatsApp
• Submit complete applications and manage cases through the CRM.
• Liaise with university admissions teams to ensure smooth, compliant enrolment journeys.

This role covers a broad range of coordination and admin-based tasks, requiring flexibility and strong task management.

Qualifications & Requirements

Essential Skills:

• Minimum 3 years of experience in administration, operations or coordination
• Excellent spoken and written English
• Neutral or light British-sounding accent (required)
• Comfortable handling high-volume daily calls
• Strong organisational skills with exceptional attention to detail
• Able to work independently and manage tasks within structured processes
• Professional, reliable, and available to work UK hours (PH afternoon to evening)
• For remote/hybrid roles: stable internet connection and a quiet, professional workspace.
• Must live in the Philippines

Technical Requirements:

• Fast and stable internet connection (minimum 45 Mbps)
• Reliable laptop or desktop computer (Macbook or Dual-Monitor preferred)
• Clear headset
• Quiet and professional home workspace
• Backup internet solution (mobile hotspot)

Compensation & Benefits:

• $800 USD monthly salary
• Long-term, full-time, stable employment
• Paid onboarding and process training
• Fully remote work environment
• Opportunities for advancement within a growing UK organisation
• Supportive operational culture focused on accuracy and professionalism

How to Apply:

All candidates must apply through the official UniUpp application form:

https://forms.gle/6fDF5obHs2HSXctp8

Only applications submitted through the form will be reviewed.

Required materials:

1. Updated CV
2. 90-second introduction video
3. Internet speed test screenshot (speedtest.net)

Incomplete applications will not move forward.

Hiring Process:

1. Application review
2. Accent and communication screening
3. Group interview stage
4. Final one-on-one interview
5. Offer and onboarding

We require clear, professional English with a neutral or light British-style accent due to the nature of communication with UK-based students.

Why Join UniUpp

• Be part of meaningful work expanding access to higher education in the UK
• Experience stable remote employment with structured processes
• Grow within a fast-scaling organisation
• Join a team culture that values precision, responsibility, and excellence