ROLE: Administrative & Billing Assistant (invoice and quotation experience is required)
JOB DESCRIPTION:
- Prepare and create service estimates
- Email estimates to customers and follow up for approval
- Convert approved estimates into invoices in the billing system
- Assist with billing accuracy, entry, and documentation
- Submit invoices to customers and respond to billing-related inquiries
- Maintain timely and professional email communication with customers
- Send reminders, confirmations, and follow-ups as needed
- Relay updates between customers and the Service Manager
- Assist colleagues with daily admin tasks and customer coordination
- Update service lists, tracking sheets, and schedules
- Organize digital documents, receipts, and records
HARD REQUIREMENTS:
- Experience working with Microsoft Excel, Word, and Outlook
- Strong written communication skills
- Comfortable sending and responding to professional customer emails
- Organized, detail-oriented, and proactive
- Ability to work independently and follow instructions
HOURS/WEEK:
SCHEDULE:
- Monday to Friday
- 9AM - 6PM Central Standard Time Zone
OFFER:
- Weeks 16: $4 USD/hour
- Week 6 onwards: $5 USD/hour