Administrative Assistant (WFH, US Shift)

Key Responsibilities

• Perform data entry, filing, scanning, and document management.
• Prepare, organize, and maintain reports, spreadsheets, records, and correspondence.
• Process invoices, purchase orders, forms, and other administrative documents.
• Respond to emails and internal requests in a timely and professional manner.
• Coordinate and manage inquiries submitted through website forms, including quote requests, scheduling requests, and other customer or prospect inquiries.
• Coordinate schedules, meetings, appointments, and internal communications as needed.
• Maintain accurate databases and update company records.
• Assist with billing, inventory, orders, or other back-office processes.
• Verify information for accuracy and resolve discrepancies when necessary.
• Support managers and other departments with administrative tasks and special projects.
• Handle confidential company and employee information appropriately.
• Follow company policies and procedures while meeting deadlines and productivity expectations.

Qualifications:

• High school diploma or equivalent required; college education preferred.
• Minimum 3 years of administrative, office, customer service, or back-office experience required.
• CRM experience required; HubSpot, Salesforce, or similar CRM platforms preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Proficiency with Microsoft Office, Google Workspace, or similar office software.
• Ability to work independently and prioritize multiple tasks.
• Professional attitude and ability to maintain confidentiality.

Preferred Skills:

• Data entry and recordkeeping
• Microsoft Excel and Word
• CRM systems (HubSpot, Salesforce, or similar)
• Email and calendar management
• Document processing
• Filing and database management
• Problem-solving
• Time management
• Team collaboration