About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in
Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the
Top 300 Global Fintech Companies and ranked
#2 overall and #1 in financial services on the
Financial Times Africa's Fastest Growing Companies 2025 list.
Position Overview
PalmPay is seeking an experienced
Admin Manager to oversee and manage all administrative and facilities-related functions for its
Philippines operations, based in
Manila. This role ensures smooth office operations, vendor coordination, workplace compliance, and administrative efficiency to support PalmPay's fast-growing fintech business.
Key Responsibilities
Administration & Office Operations
- Manage and control overall administrative operations for the Manila office
- Ensure smooth day-to-day office activities, including maintenance, security, cleaning, and support services
- Oversee office supplies, inventory management, and procurement processes
Facilities & Vendor Management
- Liaise with facility management vendors, including cleaning, catering, security, and maintenance service providers
- Manage service contracts, vendor performance, and SLA compliance
- Coordinate office repairs, equipment maintenance, and workplace upgrades
Procurement, Asset & Cost Control
- Manage procurement of office equipment, furniture, IT assets, and consumables
- Maintain accurate asset and inventory records
- Monitor administrative budgets and ensure cost-effective spending
Administrative Support & Coordination
- Organize and schedule meetings, appointments, and internal events
- Provide administrative support to senior management and visiting stakeholders
- Handle internal administrative requests and employee queries
Policy Compliance & Documentation
- Ensure all administrative activities comply with company policies and local regulations
- Maintain proper filing systems, contracts, and administrative documentation
- Support internal audits and compliance reviews related to administration
Workplace & Employee Experience
- Support HR in organizing employee engagement activities, office events, and company celebrations
- Ensure a safe, professional, and employee-friendly workplace environment
Required Qualifications & Experience
Education
- Bachelor's degree in Business Administration, Management, or a related field is preferred
Experience
- 7+ years of experience in administration, office management, or facilities roles
- Prior experience in fintech, banking, telecom, BPO, or multinational corporate environments is an advantage
- Experience managing vendors, facilities, and office support teams
Skills & Competencies
- Strong organizational and planning skills
- Excellent time management and multitasking ability
- Proficiency in MS Office (Excel, Word, Outlook)
- Strong problem-solving skills and attention to detail
- Good communication and coordination skills
- Ability to work independently in a fast-paced environment
Compensation & Benefits
- Competitive salary
- Paid leave and company holidays
- Career growth opportunities in a global fintech organization
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