About Brainbox
Brainbox is different to every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of Always Be Kind is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do is aimed at providing people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love their what they do and become the best versions of themselves.
We are looking for a highly organised and detail-oriented
Admin Support to join our team. In this role, you will provide essential administrative support across order management, tracking, invoicing, and document control.
Key Responsibilities
- Manage and process customer orders accurately and in a timely manner
- Track order status and coordinate updates with internal teams and clients
- Prepare, verify, and process invoices in coordination with the finance team
- Maintain organized records of transactions, documents, and reports
- Support document control processes (filing, versioning, compliance tracking)
- Assist technical and operations teams with administrative requirements
- Monitor and follow up on pending orders, payments, and documentation
- Ensure data accuracy across systems and reports
- Provide general administrative support as needed
Requirements
Requirements
- Proven experience in administrative support, order processing, or similar roles
- Experience with invoicing, finance support, or document control is preferred
- Strong attention to detail and organisational skills
- Good communication skills (written and verbal)
- Proficiency in MS Office (Excel, Word) and/or CRM/ERP systems
- Ability to multitask and manage priorities effectively
- Team player with a proactive and problem-solving mindset
Benefits
Perks
- Attractive and competitive salary
- Tenure-based and Performance-based incentives
- Paid time off
- Day shift
- Unlimited cash incentives for hired referrals
- Engagement and Recognition programs
- HMO on day 1
- Work-life balance with a 37.5h week and free weekends
- International career growth and clients
- Opportunities to travel abroad
- Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
- Fun and inclusive working environment and great working culture
- Dedicated local support with local Management, HR, onboarding, payroll, and ICT
- Access to unlimited training and micro-competencies to advance your skills
This role is subject to a number of skills and possible online practical tests.
This position is an onsite role at our Pampanga office in Sto. Domingo, Angeles City. Candidate must be willing to work on-site.
