Discover your 100% YOU with MicroSourcing!
Position: Accounts Receivable Specialist
Location: Two Ecom, MoA, Pasay City
Work setup & shift: Hybrid work setup | Day shift
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As an Accounts Receivable Specialist , you will:
Operations
- Collect Accounts Receivable from corporate clients, OTAs, and wholesalers, ensuring correct rates and proper posting in the ledger after guest departure
- Process payments for OTA commissions and handle adjustments such as chargebacks, discounts, and rate differences
- Meet daily targets for invoice processing and participate in fortnightly/monthly AR reviews with the AU Finance team
- Perform additional tasks as assigned by the National AR Manager, Area AR Manager, Financial Controller, and CCOM
Communication
- Maintain honest, open, and professional communication with customers, employees, and stakeholders
- Coordinate regularly with Hotel Managers and Head Office departments to ensure smooth operations
- Foster strong working relationships between properties, the Central Reservations Office, and the AR team
- Escalate issues to the National AR Manager, Area AR Manager, Financial Controller, and CCOM, providing solutions where possible
What You Need
Non-negotiables
- At least 2nd-year college level in Business, Accounting, or other finance-related courses.
- 13 years of Accounts Receivable and Collections experience, preferably in a BPO or financial firm setup
- Proficient in MS Office applications (Word, Excel) and knowledgeable in computer applications; experience with call center systems (8x8, Dynamics, Property Management System) and GDS is a plus
- Strong oral and written communication skills with fluency in English
- Demonstrated customer orientation, problem-solving, decision-making, and analytical skills
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
