Discover your 100% YOU with MicroSourcing!
Position: Accounts Receivable Specialist/Global One, Eastwood, Quezon City
Location: Global One, Eastwood, Quezon City
Work Setup & Shift: Hybrid | Night shift
Why join MicroSourcing
You'll Have
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
We are seeking a detail-oriented and proactive
Accounts Receivable Specialist. This role is critical in managing customer accounts, ensuring timely collections, resolving disputes, and supporting overall cash flow efficiency. You will collaborate with multiple departments, handle audits, and contribute to achieving both individual and team targets
Key Responsibilities
- Manage accounts from the debtors ledger, reduce the aging by maximising cash collection.
- Review and approve sales quotes in Salesforce, identify discrepancies, and coordinate with concerned teams to resolve issues before billing.
- Ensure accurate billing and invoice generation through Workday, maintaining compliance with company policies.
- Contact with customers to discuss Accounts Receivable statements and to establish payment dates.
- Investigate and handle disputes, offer an efficient and satisfactory reply under consideration of procedures and set guidelines
- Investigate claims using various in house and customer applications and contacting relevant departments. Establish if claims are valid and take relevant action
- Analyse, document and resolve queries
- Apply cash receipts as per remittance advice provided by customers
- Issue statements of accounts
- Send invoices to distributors
- Negotiate payments for invoices in dispute
- Monitor the creditworthiness of existing customers
- Create manual invoices/credit notes
- Process WHT certificates and manage WHT accrual process at month end
- Liaise with various departments to assist in resolving problem accounts
- Report issues to AR Manager in accordance with escalation policy
- Work to achieve monthly and quarterly targets, both individual and team based
- Assist with both internal and external audit requests
- Provide support for AR period end close requirement as required by business
- Month end reporting and ad-hoc reporting as required.
Service Delivery
- Delivers a high quality, professional and proactive day to day service to customer. All relevant transactions are processed accurately and on a timely basis.
Customer Service
- Maintains a proactive working relationship with customers.
- Is responsible for a customer focused service.
- Reacts to customer requests / queries in a timely manner – continually seeks out ways to improve customer satisfaction.
Teamwork
- Contributes to a good team spirit through proactive communication
- Ensures that the daily activities, within their responsibilities, are fulfilled according to the timetable agreed with AR Manager
Control Environment
- Ensures that procedures are being followed
- Ensures that accounts records are adequately maintained
- Is aware that the activities of the process need to be co-ordinated with other departments and checks position of this with manager
Required Skills
- Excellent organizational skills must be detail oriented and able to meet deadlines accurately.
- Strong communication skills, both oral and written, and an ability works well independently as well as a team member.
- Knowledge of Microsoft excel, outlook and word.
- Familiarity with Salesforce and Workday systems is an added advantage
- Ability to prioritize, reorganize priorities, multi-task and be effective in a fast paced, dynamic environment
Non Negotiables
Required Skills
- Excellent organizational skills must be detail oriented and able to meet deadlines accurately.
- Strong communication skills, both oral and written, and an ability works well independently as well as a team member.
- Knowledge of Microsoft excel, outlook and word.
- Familiarity with Salesforce and Workday systems is an added advantage
- Ability to prioritize, reorganize priorities, multi-task and be effective in a fast paced, dynamic environment
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
*Terms & conditions apply
