Primary Purpose
We are seeking a reliable and detail-oriented Accounts Receivable Officer to join our Manila-based finance team. This role is responsible for supporting the accurate and timely processing of customer invoices, receipting, reconciliations, and collections. The role will work within Dynamics Business Central and support credit control processes across the Perfection Fresh Group, ensuring strong financial discipline and excellent customer service.
Key Responsibilities
Accounts Receivable Processing:
- Process customer invoices, credit notes, and manual invoices accurately and on time.
- Allocate and receipt payments daily, including credit card transactions, ensuring correct application to accounts.
- Monitor AR inbox and action queries promptly.
Retailer And Customer Management
- Manage retailer-specific processes for Woolworths, ALDI, and Costco, including remittance posting, purchase order checks, claims entry, and portal updates.
- Review and resolve pricing and quantity claims, short payments, and correction request, liaising with commercial teams as required to clarify and resolve retailer queries and disputes
- Generate and distribute customer statements on a scheduled basis
- Maintain compliance with retailer-specific documentation and cut-off requirements.
Industry Notices And Co-op Reconciliations
- Action and reconcile industry notices and co-op accounts (SMCS, MMCS, FPAA, Brismark) in line with compliance requirements.
- Prepare and review sales summary reports for SMCS and FPAA.
Month-End And Reporting Support
- Assist with month-end close activities including reconciliations, reporting, and audit preparation.
- Support inter-company loan balance reconciliations and ensure alignment across entities.
- Maintain accurate records and filing systems for audit and compliance purposes.
Credit Control And Compliance
- Monitor aged receivables and support follow-up on overdue accounts in line with credit policy.
- Escalate unresolved issues to the Accounts Receivable Team Leader or Financial Controller as required.
- Ensure adherence to internal controls and company policies.
System And Process Support
- Maintain accurate processing across multiple systems including Dynamics Business Central, Ironbark, 2ic, and retailer portals.
- Maintain customer master data integrity in collaboration with commercial and IT teams.
- Identify opportunities to improve AR processes and support system upgrades or testing as required.
Essential Requirements
- 23 years experience in accounts receivable or transactional finance.
- Experience using ERP systems, preferably Dynamics Business Central.
- Familiarity with supermarket customer processes and remittance reconciliation is highly desirable.
- Strong attention to detail and organisational skills.
- Well-developed customer service and communication skills.
- Ability to work collaboratively in a team environment.
- Proficiency in MS Office, especially Excel.
Company Values
We pursue perfection every day, by making sure we do everything with
PRIDE.
- First there's PASSION. It's not just the secret ingredient for growing delicious fruit and veggies it's how you grow a great team, too.
- Second is RESPECT. We focus on building respectful relationships with our network of growers, suppliers and customers. It's key to having happy people, and a healthy business.
- We're all for INNOVATION. And in our world, that means encouraging everyone to come up with fresh tastes, techniques and ideas. Because innovation can come from anywhere.
- Then there's DISCIPLINE. While we love to have fun at work, we're all perfectionists at heart. Staying professional and focused is the only way we can live up to our name.
- And finally, we're ETHICAL always. From our products and people to our sourcing and service, everything comes down to quality, honesty and trust. It's vital in our recipe for success.
