Accounts Receivable Associate

About the Role

Salary Range: Up to PHP 35,000/month

Work Location: Pasay City

Work Setup: Hybrid setup

Schedule: Night Shift

Employment Type: Full-time

Our client is a global shared services organization supporting international finance and accounting operations through standardized and efficient processes across multiple regions.

We are seeking an Accounts Receivable Associate to handle billing, invoicing, and Order-to-Cash activities, ensuring accurate and timely invoice processing in compliance with company policies and accounting standards.

This role is ideal for candidates with experience in Accounts Receivable, Billing, Invoice Processing, Order-to-Cash, SAP, or Shared Services who are looking to further develop their finance operations career.

Key Responsibilities

• Generate, process, and release customer invoices using ERP/billing systems across approved channels.
• Ensure accurate and timely Order-to-Cash execution in line with contracts and accounting policies.
• Handle billing issues such as discrepancies, disputes, adjustments, and credit notes with stakeholders.
• Manage and resolve billing tickets via ServiceNow or similar tools, meeting SLA requirements.
• Coordinate with cross-functional teams (Sales, Ops, IT, Finance, etc.) to resolve billing concerns.
• Ensure all billable transactions are invoiced before month-end close.
• Prepare billing documents for audit support and compliance requirements.
• Monitor and analyze billing reports, KPIs, and SLA performance.
• Support root cause analysis and drive process improvements and standardization.
• Maintain SOPs, documentation, and participate in training and compliance activities.

Qualifications

• Bachelor's Degree in Accountancy, Finance, Business Management, or related field.
• At least 1 year of experience in Accounts Receivable, Billing, Invoice Processing, Order-to-Cash, or related finance operations.
• Experience in shared services, BPO finance, or multinational environment is an advantage.
• Hands-on SAP experience required; SAP S/4HANA is an advantage.
• Basic knowledge of Accounts Receivable processes (invoice generation, billing validation, collections, cash application, dispute resolution).
• Proficient in Microsoft Office applications.
• Strong communication skills (written and verbal).
• High attention to detail with strong accuracy in billing transactions.
• Ability to meet deadlines and service level targets in a fast-paced environment.
• Able to work independently and collaboratively.
• Flexible and willing to work on holidays as needed.
• Willing to work on a night shift schedule.
• Willing to work in Pasay City under a hybrid setup (onsite at least 3 days per week).

Preferred Skills:

• Experience with SAP S/4HANA.
• Experience with ServiceNow or other ticketing tools.
• Background in shared services or BPO finance operations.
• Knowledge of KPI/SLA tracking, billing reports, and audit support.
• Process improvement mindset and experience working with cross-functional teams.

Why Join Us

• Be part of a shared services environment with exposure to regional and global finance operations.
• Build your career in Accounts Receivable, Billing, and Order-to-Cash processes.
• Work with established finance systems, structured processes, and continuous improvement initiatives.
• Gain experience working with SAP, billing controls, stakeholder coordination, and finance operations.

Apply Now

If you have experience in Accounts Receivable, Billing, Invoice Processing, Order-to-Cash, Shared Services, or SAP, and you are open to a night shift schedule in Pasay City, we encourage you to apply.