Accounts Receivable Associate

Fresher

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Early Applicant

Job Description

Key Responsibilities:

Handle billing and AR-related queries, escalations, and customer concerns within SLA.
Perform reconciliation of customer balances, cash application, journal entries, write-offs, and offsets.
Process customer deposit refunds and clear account balances.
Coordinate with internal teams to resolve issues and close cases efficiently.
Escalate critical issues and support timely resolution.
Serve as subject matter expert (SME) for aged balances and support reporting requirements.
Identify and contribute to process improvement initiatives.

Qualifications:

Minimum of 6 months experience in Accounts Receivable or a related finance function.
Knowledge of AR, billing, collections, and payment processes (AP knowledge is a plus).
Strong communication, customer service, and problem-solving skills.
Ability to work under pressure, multitask, and maintain organization.
Self-driven, adaptable, and able to work with minimal supervision.
Proficient in accounting systems and tools.