Accounts Receivable Assistant

Discover your 100% YOU with Beepo!

• Position: AU Accounts Receivable Assistant
• Location: Clark, Pampanga
• Work setup & shift: Hybrid | Day Shift

What's in it for you

• Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
• Employee Referral Program
• Work Life Balance

About the Role

The role is primarily responsible for managing accounts receivable and debt collection across a large customer base of 5,000+ clients, using the RM Live accounting system.

This is a hands-on position suited to someone who is comfortable communicating with customers, following up outstanding accounts, reconciling payments and helping keep the day-to-day administration of a busy business running smoothly.

Key Responsibilities:

• Manage accounts receivable across 5,000+ customer accounts
• Proactively follow up overdue accounts and outstanding debts
• Contact customers by phone and email regarding outstanding invoices
• Allocate customer payments accurately within RM Live
• Investigate payment discrepancies and customer account queries
• Perform daily and regular bank reconciliations
• Monitor aged receivables and escalate overdue accounts where required
• Respond to daily customer and accounts-related emails
• Provide copies of invoices, statements and supporting documentation to customers
• Maintain accurate customer account information
• Assist with account adjustments, credits and reconciliations
• Work with management to identify and resolve long-outstanding debts
• Maintain clear notes and records of debt collection activity
• Answer general customer and supplier enquiries as required
• Assist with filing, data entry and general office administration
• Provide additional administrative and accounts support where required

Qualifications and Prior Experience:

• Previous experience in accounts receivable, debt collection or bookkeeping
• Confidence dealing with a high volume of customer accounts
• Strong telephone and written communication skills
• A professional but persistent approach to debt collection
• Good attention to detail and accuracy
• Experience completing bank reconciliations
• Strong computer and email skills
• Ability to prioritise and manage a busy workload
• Ability to work independently while also supporting the broader team
• Experience with RM Live would be highly regarded, although training can be provided

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply