Discover your 100% YOU with Beepo!

Position: AU Accounts Receivable Assistant
Location: Clark, Pampanga
Work setup & shift: Hybrid | Day Shift

What's in it for you

Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
Employee Referral Program
Work Life Balance

About the Role

The role is primarily responsible for managing accounts receivable and debt collection across a large customer base of 5,000+ clients, using the RM Live accounting system.

This is a hands-on position suited to someone who is comfortable communicating with customers, following up outstanding accounts, reconciling payments and helping keep the day-to-day administration of a busy business running smoothly.

Key Responsibilities:

Manage accounts receivable across 5,000+ customer accounts
Proactively follow up overdue accounts and outstanding debts
Contact customers by phone and email regarding outstanding invoices
Allocate customer payments accurately within RM Live
Investigate payment discrepancies and customer account queries
Perform daily and regular bank reconciliations
Monitor aged receivables and escalate overdue accounts where required
Respond to daily customer and accounts-related emails
Provide copies of invoices, statements and supporting documentation to customers
Maintain accurate customer account information
Assist with account adjustments, credits and reconciliations
Work with management to identify and resolve long-outstanding debts
Maintain clear notes and records of debt collection activity
Answer general customer and supplier enquiries as required
Assist with filing, data entry and general office administration
Provide additional administrative and accounts support where required

Qualifications and Prior Experience:

Previous experience in accounts receivable, debt collection or bookkeeping
Confidence dealing with a high volume of customer accounts
Strong telephone and written communication skills
A professional but persistent approach to debt collection
Good attention to detail and accuracy
Experience completing bank reconciliations
Strong computer and email skills
Ability to prioritise and manage a busy workload
Ability to work independently while also supporting the broader team
Experience with RM Live would be highly regarded, although training can be provided

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply

Accounts Receivable Assistant