JOB SUMMARY
We are seeking an experienced Accounts Receivable Analyst who has a strong attention to detail and can thrive in a fast-paced environment. This position primarily focuses on contacting customers with unresolved invoices and collecting payments.
Responsibilities:
- Proactively contact customers with past due invoices and request for prompt payments via email and phone calls.
- Research and respond timely and accurately to all customer inquiries relating to their invoices and/or account balances.
- Prepare weekly summary aging report with commentary explaining any past due balances related to unpaid invoices and credits.
- Collaborate with and alert Sales on best approach to certain customers.
- Follow up with collections agencies on accounts that need attention.
- Note customer's payment pattern and identify of possible issues or concerns that may impede payment.
- Highlight and escalate any issues to Sales, and/or Management related to collections to ensure no delay in payments.
- Apply customer payments to open invoices (cash application).
- Assist other members of the accounting team during month-end close.
- Process customer refunds
Skills/Qualifications:
- 2+ years of Accounts Receivable or Accounting work
- Self-starter that works well in a fast-paced environment
- Excellent verbal, written and interpersonal skills
- Highly organized with the ability to multi-task
- Meticulous attention to detail and persistent follow-up skills
- A process improvement mindset with a desire to consistently look for ways to improve efficiency and service
- Team player with the ability to develop effective working relationships across the company
- Proficient in Excel
- NetSuite experience preferred (but not a must)
- Bachelor's degree in Accounting preferred
