Qualifications
- Nice-to-have: Bachelor's Degree in Accountancy or Financial Management; familiarity with B2B
collections and managing large-volume transactional data.
- 2–4+ years of dedicated Accounts Receivable, Billing, or Credit & Collections experience.
- Strong proficiency in MS Excel and experience with an ERP/accounting system (e.g., SAP,
NetSuite, Xero, QuickBooks).
- Excellent written and verbal communication skills, with a firm but professional approach to
collections.
- Diligent follow-through and problem-solving skills for reconciling complex customer accounts.
Key Responsibilities
- Billing and Invoicing: Generate and issue accurate sales invoices and credit memos to customers
based on contracts, sales orders, or service delivery.
- Payment Application: Monitor bank receipts and accurately apply incoming payments against
customer accounts in the accounting system.
- Collections and Aging: Proactively monitor the AR aging report, send Statements of Account
(SOAs), and follow up with clients on overdue balances via email and phone.
- Reconciliation: Reconcile customer accounts, resolve short payments, investigate unapplied
credits, and manage disputes regarding pricing or missing documents.
- Tax Compliance: Monitor and collect BIR Form 2307s (Certificates of Creditable Tax Withheld at
Source) from customers for proper tax crediting.
- Month-End Close: Prepare AR aging summaries, calculate bad debt provisions if necessary, and
support trial balance reviews.
- Record Keeping: Ensure all billing documentation, contracts, and collection correspondence are
securely filed and easily retrievable.
