Accounts Payable Specialist

Job Summary

We are seeking a highly detail-oriented and analytical Accounts Payable Analyst to support financial operations for international data center and IT services accounts. This role is responsible for ensuring accurate and timely processing of invoices, payments, account setup, and other financial transactions while maintaining compliance with internal controls and company policies.

The ideal candidate is comfortable working with ERP systems, managing financial workflows, and ensuring every transaction is processed with accuracy, efficiency, and attention to detail.

Key Responsibilities:

Billing & Invoice Processing

• Process sales invoice postings, purchase invoices, and rebilling activities for multiple client accounts.
• Prepare, validate, and submit invoices across various billing categories, including:
• Colocation billing (cabinet additions and recurring charges)
• Excess power computations
• Contract-based services and ad hoc charges
• Upload Microsoft-related invoices and ensure compliance with system and process requirements.

Credit Memo & Billing Adjustments

• Process credit memo requests based on submitted tickets.
• Validate billing adjustment requests and ensure complete documentation and appropriate approval routing, including TIA Credit Memo Approval workflows.

Payment Processing & Cash Application

• Process prepayments and apply customer payments accurately within the system.
• Reconcile outstanding balances and support KAM Concur Cash Apply and TIA Cash Apply processes.

ERP & Financial Systems

• Utilize Microsoft Dynamics Navision, SAP Concur, and other ERP systems to perform:
• Invoice posting
• Purchase Order (PO) creation
• Prepayment application
• Customer record maintenance and updates
• Ensure data accuracy, audit readiness, and compliance across all financial transactions.

Customer & Account Administration

• Process new customer registrations, including account creation, validation, and system maintenance.

Billing Ticket Management & Email Support

• Manage and resolve billing-related tickets accurately while meeting established service level agreements (SLAs).
• Provide professional email support to internal teams and external stakeholders.
• Monitor aging tickets and ensure timely follow-up until resolution.

Cross-functional Collaboration

• Collaborate with Operations, Finance, and Global Billing teams to support timely and accurate billing cycles.
• Communicate billing issues requiring approvals, clarifications, or exception handling with relevant stakeholders.

Qualifications:

Education

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.

Experience

• Fresh graduates are welcome to apply.
• Candidates with 2–4 years of experience in Billing, Finance, Accounting Operations, or Shared Services/BPO environments are highly preferred.
• Experience using Microsoft Dynamics Navision, SAP Concur, or similar ERP systems is an advantage.

Technical Skills

• Intermediate proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, Pivot Tables, and Data Validation.
• Familiarity with billing and financial workflows, including invoice processing, PO creation, billing adjustments, rebilling, and cash application.

Competencies

• High attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to identify discrepancies and perform first-level investigation.
• Strong organizational and communication skills.
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.

Work Set-up: 100% Onsite | Nighshift