Account Supervisor

philippine estates corporation

Fresher

Philippines

Posted a month ago

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Job Description

Accounts Management Supervisor

Key Responsibilities

Prepare and discuss report about the Department's activities progress during MANCOM.
Monitoring the status of accounts for transfer title and for mortgage.
Monitoring the accounts due to loan based on their house construction and downpayment.
Monitoring of customer services report (email or calls complaints and request)
Monitoring and proper documenting of client's CTS,RA,DOA,DOAS and other legal docs.
Schedules and set priority accounts for releasing of titling budgets
Attend BidsCom for awarding of house construction project to contractors.
Handles monthly sales and inventory monitoring upon new sales declaration and new price increase
Released memo for new pricelist of unsold units.
Report directly to COO and President
Coordinates with Legal Department in the preparation response letter to Law Offices or HLURB for buyer's demand letters and other customized contracts for specific buyer transactions.
Propose solution and manage negotiation with buyers/brokers to resolve conflicts concerning payment delay in the releasing of title house completion and turn over and other problematic issues to prevent back out sales.
Communicate with the buyers/broker for feedbacks /status of their title, house construction and other related requests.
Check and approves Reservation Agreement for the accuracy of price and lot/house & lot area submitted by Sales and Marketing Staff.
Record lot/ house & lot reservations and update projects inventory of sold and available for sale.
Monitors and prepares summary report of buyers due for construction in accordance with their DP full payment and loan application due date.

LOAN ORIGINATION

Notify buyers to process their loan based on target schedule.
Follow up buyers with their submission of loan requirements and payment of loan filing fees thru calls, messenger and email.
Prepare loan folder of buyers for pouching and will be submitted by the branch loan in-charge to Pag-Ibig.
Follow-up status and approval of submitted loan applications with the Housing Relationship Officer (HRO) or Account Officer.
Coordinate with branch in-charge for the monitoring of submission of lacking or additional loan requirements needed by Pag-ibig/bank.
Coordinate with Operations/Site for the monitoring of house construction status, availability of Occupancy Permit and house-tax declaration for submission to Pag-Ibig/NHMFC
Coordinate with branch in-charge for the monitoring of submission of compliance to Pag-ibig/bank after release of Notice of Approval (NOA.) and or bank's Letter of Guaranty.
Follow up release of loan proceeds with the Housing Relationship Officer (HRO) or Account Officer.
Coordinate with Treasury/Branch-AR for the issuance of SOA to buyers for the collection and payment of Loan Equity after release of NOA and Letter of Guaranty.