As an Account Manager for Telecommunications, you will own and grow enterprise client accounts by driving revenue expansion, strengthening client relationships, and delivering long-term commercial value across technology solutions for telco clients. You will play a key role in scaling accounts through structured planning, cross-functional collaboration, and proactive client engagement within the telecommunications sector.
What You'll Do and How You'll Succeed
Revenue Growth & Account Expansion
- Own the commercial performance of assigned telecommunications accounts and deliver against revenue targets.
- Develop and execute structured account growth plans aligned with client needs and business objectives.
- Identify and drive cross-sell and upsell opportunities across Managed Services, Cloud and Infrastructure, Data and Analytics, and IT Staff Augmentation.
- Increase wallet share within existing telco clients through strategic engagement and solution positioning.
- Build a predictable revenue pipeline and maintain accurate forecasts to support business planning.
Strategic Client Relationships
- Build strong, multi-level relationships across IT, procurement, business, and key stakeholder groups within client organisations.
- Lead Quarterly Business Reviews to align on performance, opportunities, and future direction.
- Anticipate client needs and proactively position relevant solutions for telecommunications environments.
- Establish the company as a trusted strategic partner through consistent value delivery.
- Act as the commercial escalation point when required to ensure client satisfaction and continuity.
Cross-Functional Leadership
- Partner with Delivery Managers to ensure service excellence and successful execution.
- Work closely with Talent Acquisition to anticipate and fulfil hiring demands.
- Collaborate with pre-sales and solution teams to develop compelling proposals.
- Align commercial strategies with operational execution to ensure delivery feasibility and success.
Commercial & Contract Management
- Support contract negotiations and renewals to secure long-term engagements.
- Protect margins while maintaining competitive positioning in the market.
- Lead discussions on scope expansion to maximise account value.
- Ensure financial performance aligns with revenue targets and commercial objectives.
We'd Love to Hear From You If…
Experience
- You have 5 to 10+ years of experience in Account Management within IT Services, Consulting, or Managed Services.
- You have a proven track record of managing enterprise accounts and delivering revenue growth.
- You bring exposure to Cloud, Infrastructure, Data, Applications, or IT Staffing solutions.
- You have experience working with telecommunications companies or large enterprise clients in the telco sector.
Ways of Working
- You are commercially driven and confident in owning and delivering revenue targets.
- You are skilled at navigating large organisations and engaging multiple stakeholders.
- You are strong in negotiation, forecasting, and structured account planning.
- You are proactive, growth-oriented, and focused on building long-term partnerships.
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Who We Are
Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes.
This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.
