Account Manager (Strategic Accounts)

Company Description

Macrologic Diversified Technologies, Inc. (MDTI), founded in 2012, is a leading IT solutions provider serving industries such as manufacturing, government, education, and other enterprises. Renowned for its expertise in systems integration and cloud infrastructure, Macrologic is the pioneer of MIaaS Cloud Services, a multi-site cloud platform that offers IaaS, SaaS, PaaS, and other advanced solutions. The company partners with top technology vendors, leveraging VMware vCloud Director to deliver secure and robust cloud services. Macrologic's ISO/IEC 27001:2013 and ISO 22301:2019 certifications reinforce its commitment to information security, business continuity, and operational excellence. Based in Mandaluyong, Macrologic operates nationally, supported by skilled and certified professionals.

Role Description

The Account Manager (Strategic Accounts) will manage client relationships by understanding business needs and presenting tailored IT solutions. Day-to-day tasks include building and maintaining client partnerships, developing sales strategies, conducting presentations, negotiating contracts, and driving revenue growth. The role will also involve collaborating with cross-functional teams to ensure customer satisfaction and long-term business success. This is a full-time, on-site role based in Mandaluyong, Philippines.

Key Roles

• Manage and grow strategic client accounts across assigned industries
• Develop a deep understanding of client needs, business goals, and industry trends
• Act as the main point of contact for client communications, escalations, and contract negotiations
• Coordinate with internal teams (technical, operations, and product) to ensure seamless service delivery
• Identify upsell and cross-sell opportunities based on client insights and market intelligence
• Track account performance and prepare reports and presentations
• Maintain strong client relationships and high customer satisfaction

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field
• At least 35 years of experience in account management
• Strong background in ICT, digital services, or SaaS products
• Excellent communication, presentation, and interpersonal skills
• Proven ability to manage multiple client relationships independently
• Strong relationship-building and problem-solving skills
• Experience in telecommunications or media is an advantage
• Ability to thrive in a fast-paced and dynamic environment

Why Join Us

• Lead exciting projects with clients across multiple industries
• Competitive compensation with performance-based incentives
• Career growth in a fast-paced, tech-driven environment
• Collaborative and innovative team culture
• Opportunity to make a real impact on millions of customers