At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Business Services and Support team you will actively support the day-to-day operations of stakeholders in a fast-paced environment. As a Senior Associate, you will enhance your problem-solving skills while managing multiple priorities, securing quality support and contributing to the overall success of the team and firm.
Responsibilities
- Support day-to-day operations for stakeholders in a fast-paced environment
- Manage multiple priorities while maintaining exceptional support
- Enhance problem-solving skills through diverse tasks
- Collaborate with team members to improve operational efficiency
- Maintain clear communication with stakeholders
- Contribute to the overall success of the team and firm
- Assist in the development of process improvements
- Document operational procedures and practices
What You Must Have
- Bachelor's Degree
- 4 years of experience in customer service or administration
- Oral and written proficiency in English required
What Sets You Apart
- Bachelor's Degree in Business Administration
- Excellence in customer service and proactive attitude
- Demonstrating exceptional interpersonal and communication skills
- Skilled in Microsoft Office and collaboration tools
- Interest in digital upskilling and technology trends
- Exhibiting attention to detail and discretion
- Managing multiple priorities in a fast-paced environment
- Working effectively within diverse teams
- Experience in professional services or partnership firms
