Job Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
Job Description
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Managed Services team you may coordinate day-to-day activities of operational systems and processes that assist clients on their cloud Managed Service Delivery. As an Associate you are focused on learning and contributing to projects while developing skills and knowledge to deliver quality work. This role offers the chance to engage with clients, streamline operations, and enhance efficiency while building meaningful connections and growing your personal brand in a fast-paced environment.
Responsibilities
- Assist in the management of service delivery and client engagements
- Support senior team members in project execution and planning
- Engage in research to enhance service offerings and solutions
- Contribute to the development of strategies for service improvement
- Collaborate with team members to achieve project objectives
- Analyze data to derive insights and inform decision-making
- Uphold professional standards and compliance with industry regulations
- Foster positive relationships with clients and stakeholders
What You Must Have
- Bachelor's Degree
- 1 to 3 year of experience with more than one Database technology
- Oral and written proficiency in English required
What Sets You Apart
- Bachelor's Degree in Computer Science or related technology field preferred
- 1+ years of experience with multiple database technologies
- Demonstrating a thorough understanding of ITIL principles
- Keeping current with industry trends and methodologies
- Excelling in verbal and written communication
- Exhibiting exceptional attention to precision
- Additional educational preferences not specified
Company Overview
PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.
