A/R Follow-Up Specialist (Healthcare)

Connext Global Solutions is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for an A/R Follow-Up Specialist (Healthcare) who will be working with Connext's Client in the United States of America.

What's in it for you

• Competitive compensation
• Perfect Attendance Bonus
• Life insurance
• HMO Insurance
• Great company culture
• Annual Merit Increase
• 25% Night Differential
• Work from home - company provided equipment

What is the job

The A/R Follow-Up Specialist is responsible in managing insurance follow-ups, claim resolutions, and outstanding balances to ensure timely reimbursement and accurate accounts receivable performance.

Reviews and follows up on unpaid, denied, or underpaid insurance claims.

Contacts insurance payers to resolve claim issues, payment delays, and discrepancies.

Analyzes explanation of benefits (EOBs) and remittance advice to identify root causes of denials.

Submits appeals, corrected claims, and supporting documentation as required.

Required Qualifications:

At least one (1) year of experience in medical A/R follow-up, medical billing, or insurance collections.

Must have a stable employment history.

Experience using any medical billing or accounts receivable systems.

Interprets EOBs, remittance advice, and payer correspondence accurately.